by admin | Sep 28, 2017 | Workforce Management Suite
No two retail businesses are exactly the same. Different products, different marketing techniques, and different target markets are just a few of the differences you’ll find in retail. But there is one common component in the retail industry and that is that...
by admin | Sep 20, 2017 | Case Study
Call centers that optimize their human capital can significantly increase efficiency and productivity. This was the intent of our example company, a customer service center which had launched eight years previously with one healthcare client. Last year, when they...
by admin | Sep 13, 2017 | WebClock
TimeWorksTouch technology was recognized at the Technology Excellence Awards in the category of Best Advance in Time and Labor Management. The judging was based on design of the solution, functionality, usability, innovation, and overall measurable benefits. “We...
by admin | Sep 5, 2017 | Workforce Management Suite
One important component of the Workforce Management Suite is the Employee Self Service (ESS) portal. Today’s post looks at the specific benefits of employee self-service workforce management. 1. Empowers Employees Employees are able to view their schedule, time...
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